Privacy Policy

This Privacy Policy explains how Gold Coast Electric (“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with this website and the home-energy eligibility request forms offered on it.

Form submissions. When you complete an eligibility form we collect the information you provide, which may include your first and last name, email address, mobile phone number, property address, city, state, ZIP code, property type, homeownership status, average monthly electricity bill range, energy priorities, whether the property already has solar, and your preferred contact time.

Contact information. We retain the contact details you supply so that we, or an authorized service provider, can respond to your request.

Tracking parameters. We may record marketing parameters present in the URL you arrived from, such as campaign identifiers, UTM parameters (source, medium, campaign, content, term), state parameters, click identifiers such as fbclid, and the landing page URL.

Technical and usage data. Our systems and service providers may record limited technical data such as a hashed form of your IP address (used for abuse prevention and rate limiting), browser type, device type, pages viewed, and timestamps.

We may use cookies, browser storage, pixels, and similar technologies — including analytics and advertising tools such as web analytics platforms, tag managers, and social advertising pixels — to measure website performance, understand how visitors use the site, and evaluate advertising campaigns. Browser storage is also used to preserve campaign parameters during your visit. You can control cookies through your browser settings; disabling them may affect site functionality.

• Review whether a property may be eligible for available home-energy options
• Contact you about your request by phone, text message, or email
• Provide information about products, programs, and services
• Operate, secure, troubleshoot, and improve this website
• Measure and improve marketing campaigns
• Maintain records of consent and comply with legal obligations

We may share submitted information with authorized service providers, installation partners, energy specialists, call centers, and technology vendors who assist in evaluating, contacting, or servicing your request. We may also disclose information when required by law, to enforce our terms, to protect rights and safety, or in connection with a corporate transaction. We do not sell information to unrelated third parties for their own independent marketing except as disclosed to you and permitted by applicable law.

By submitting a form you agree to be contacted at the phone number and email address provided, including through calls or text messages that may use automated technology or a prerecorded or artificial voice. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to any text message to opt out, or HELP for assistance. You may also request removal using the contact details below.

• Opt out of text messages by replying STOP
• Unsubscribe from marketing email using the link in the message
• Request that we stop calling by telling the caller or contacting us
• Request access to, correction of, or deletion of your information
• Adjust cookie and tracking preferences in your browser

Depending on where you live, you may have additional rights under state privacy laws — such as the right to know what personal information is collected, the right to request deletion or correction, the right to opt out of certain sharing or targeted advertising, and the right not to be discriminated against for exercising these rights. Submit a request using the contact information below; we may need to verify your identity before responding. An authorized agent may submit a request on your behalf where permitted by law.

We retain submission and consent records for as long as needed to fulfill the purposes described in this policy, to comply with legal, tax, audit, and regulatory requirements, and to resolve disputes. Retention periods vary based on the type of record and applicable law.

We use administrative, technical, and physical safeguards designed to protect submitted information. Lead submissions are transmitted over encrypted connections and stored in a database that is not publicly readable. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised “Last updated” date.

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